February 28, 2025
As Ontario’s public safety regulator, the Technical Standards and Safety Authority (TSSA) is committed to enhancing safety across the province. With TSSA operating as a not-for-profit regulator, we set our fees on a cost-recovery basis that reflects the true cost of providing public safety services.
TSSA has made significant progress in achieving cost recovery across its lines of business while pursuing efficiencies within the organization. This allows TSSA and our regulated communities to focus on what matters most—reducing the potential for harm. Over the past decade, despite a growing population, we’ve seen a decline in permanent injuries and incident rates within TSSA-regulated sectors—a positive outcome that highlights the success of our collaborative approach to enhancing public safety.
TSSA reviews fees annually to ensure we can adequately fulfill our regulatory responsibilities. TSSA determined that an inflationary fee increase is required across all sectors to continue recovering costs incurred to deliver TSSA's safety mandate, while considering service delivery value for stakeholders.
Fee increase of 3.8% for all safety programs
Effective May 1, 2025, TSSA will increase the fees for the Elevating Devices, Amusement Devices, Ski, Fuels, Boiler and Pressure Vessel and Operating Engineers programs by 3.8%. This level of adjustment aligns with the 3.8% average Consumer Price Index inflation rate for Ontario reported for 2023. Over the last several years, TSSA's fee increases have been less than the average rate of inflation.
TSSA Client Portal: Our services at your fingertips
TSSA continues to drive improvements to enhance our services and deliver greater efficiencies. The TSSA Client Portal, launched last year, was developed for this purpose. Through this digital platform, customers can easily create and update account information, view exam results, pay outstanding invoices, submit applications online, and more. Additional functionality and services will be added to this platform to further enhance your experience with us. Visit our portal at clientportal.tssa.org.
General reminders: The steps to minimize your fees
TSSA has already adopted a streamlined fee structure that charges fixed fees for safety administration and oversight. Additional billing for inspections occurs when more than one follow-up inspection is required due to non-compliance. Customers with a good safety record can avoid additional charges for repeated follow-up inspections. To comply with regulatory obligations and save costs, customers are encouraged to take the following steps:
- Follow all safety regulations and codes.
- Make sure your workers have the appropriate training and the certifications or licences that apply to them.
- Provide ongoing safety training and education for your workers.
- Make sure all required documentation is in order.
- Provide any support needed for the TSSA to complete a field inspection.
- Plan so you do not pay additional fees for rush services.
- Keep your authorizations (licences, permits, registrations, certificates) current and pay for them before the expiry date to avoid late payment fees.
- Provide at least three business days' notice to TSSA when cancelling or rescheduling an inspection you initiate to avoid cancellation fees.
- Keep your contact and device information up to date.
Paying your fees
TSSA accepts credit card payments for invoices through TSSA's Client Portal.
Applications must be submitted and paid for in advance through TSSA's Prepayment or Client Portal depending on the type of application.
Sign up for paperless invoicing at www.tssa.org/paperless-invoicing.
For more information, please visit www.tssa.org/fees.
TSSA appreciates your continued partnership and understanding. Should you have any questions or require further information, please contact us at 1-877-682-8772 or customerservices@tssa.org.